Features : 3rd-Party-API

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3rd Party API

3rd Party API alows other software packages like IVRS, Call Center Applications to intreract with neuCRM in a secured way.


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With the help of 3prd party API in neuCRM you connect with any 3rd party Application which supports JSON API

The possible example is, When a customer calling your call center number, he could have the following options:

  • Register a new Service Request
  • Book a complaint
  • Get his account balance
  • Get the status of his Complaint
  • and many possibilities...