Configuration : Others

Other Configurations

Configuration Name Possible Values Applicable to Description
complaint_warning_hours Integer Value ISP, Reseller No of Hours to wait, from the time of creation of Complaint for giving Dashboard Warning Message
complaint_critical_hours Y,N ISP, Reseller No of Hours to wait, from the time of creation of Complaint for giving Dashboard Critical Alert
leads_warning_hours Integer Value ISP, Reseller No of Hours to wait, from the time of creation of Lead for giving Dashboard Warning Message
leads_critical_hours Y,N ISP, Reseller No of Hours to wait, from the time of creation of Lead for giving Dashboard Critical Alert
mac_bind Auto,Yes,No ISP, Reseller Default MAC Binding Option. Auto Means, refer to next higher level Configuration ie. ISP/System Config. Yes means - Bind MAC Automatically with Last used MAC. No means, Not bind with any MAC.
customer_creditlimit Integer Value ISP, Reseller It is a system wide Default Credit Limit to Customers. This Credit Limit value only used when no customer wise credit_limit was specified to a customer.
data_usage_alert_percentage 50-100 ISP, Reseller Alert sent by SMS or Email (if enabled) when customer reaches this usage Quota on his First BandWidth(BW1) limit.
user_cash_credit_limit Integer Value ISP, Reseller This is Default user_cash_limit Configuration. This will used only if no cash limit was specified to a user.
document_management Y,N ISP, Reseller Allow uploading and managing customer's CAF, ID Proof & Address Proof Documents.
date_format_numeric DD/MM/YYYY, MM/DD/YYYY, YYYY/MM/DD ISP, Reseller Display Numeric Date Format setting
date_format_text d-mmm-yyyy, d-mmm-yy, yyyy-mmm-d, mmm/d/yyyy, mmm/d/yy ISP, Reseller Display Text Date Format setting
logo_file Image File ISP, Reseller Brand Logo.
logo_placement None, Location1, Location2 ISP, Reseller Logo Placement in CRM web page.
currency_symbol ,,,,,,, ISP, Reseller Currency Symbols. Changes are Permitted to ISP level only.
currency_text Short prefix ISP, Reseller This is used as currency prefix, when ever system can not use Currency Symbol values in some places. This is the fall back Configuration for Currency Symbol
portal_online_payment Y,N ISP, Reseller Enable Online Payment Option on Customer Selfcare portal
portal_planchange Y,N ISP, Reseller Enable Planchange Option on Portal
portal_topup Y,N ISP, Reseller Enable Topup Option on Portal
portal_print_payment_receipt Y,N ISP, Reseller Show Print Option immediatly after completing online Payment on Portal
portal_add_fund_denominations Comma Separated values ISP, Reseller List of Denominations value that customer can select for Adding Funds into his Account.
server_crm_domain Domain Name ISP, Reseller Domain name to Access CRM server. Example: crm.mydomain.com
server_portal_domain Domain Name ISP, Reseller Domain name to Access Customer Portal. Example: myaccount.mydomain.com
max_isp_custom_roles Integer Value Server Admin Max number of custom Roles can be created by a ISP
max_reseller_custom_roles Integer Value Server Admin Max number of custom Roles can be created by a Reseller

© 2018 neuCRM. All rights reserved.