Features : WiFi-Hotspot

Public WiFi Hotspot

This is the most intresting part. Now a days Public Wifi Hotspot is gaining popularity. Although it is very intresting there is much more complexity inside,

  1. Creating User Account,
  2. Veryfying user's KYC( Know Your Customer) norms as enforced by Goverment,
  3. Recharge and Topup customer account,
  4. Collecting Payments from users, since WiFi-Hotspot users are in mobile. He may come and go often.

As you belief, neuCRM has the solution for all above.

On neuCRM,

  1. WiFi Hotspot User Account will be created by the user by self registration.
  2. User's Mobile Number & Email ID verified through OTP (One Time Password).
  3. On Seccessful OTP verification customer is provided with a loginid & password for managing their Account
  4. By login with his loginid, User can Recharge, Topup and Pay bills Online. And even he can upgrade his Internet Package/Plan
  5. You can deploy multiple Hotspot location, still your customer get connectivity accross all your Hotspot locations with his single loginid.

We hope, neuCRM will greatly assist you to improve your WiFi Hotspot Business.

Requirements for WiFi Hotspot setup

  1. Hotspot Capable NAS. Ofcource Mikrotik Router OS is the best choice for WiFi-Hotspot.
  2. neuCRM package.
  3. Get your own domain name for customer selfcare portal. Configure in neuCRM as myaccount.yourdomain.com. Please Refer Configuration Section of this document for how to configure domain name.
  4. Similarly configure SMS & Email in neuCRM for sending OTP to customer on self registration
  5. And Enable SMS & Email on Configuration
  6. Configure Online Payment Gateway, if you want to collect money online. To Add Online Payment Gateway Go to Admin → PG → Add. The Most famous Payment Gateway in your Country would be already Integrated. You can choose from list, and Include it. If wish you to add any new Payment Gateway, which is not already there in neuCRM, please contact our support team, we will integrate it for you.
  7. Create a Bill Plan( atleast one) for WiFi-Hotspot users in neuCRM
  8. Configure some free Data to user on First time use, after registration. This will particularly attract costomers to your Hotspot service. To know how to configure FREE data please refer Configuration Section of this document.
  9. Configure walled garden to allow access to your portal URL:myaccount.yourdomain.com, and any other if required.
  10. Know your ISP ID (numeric value) & Reseller ID (numeric value)

Steps to setup WiFi Hotspot

Ensure you have fullfiled the all above Requirements, then proceed to set up WiFi-Hotspot service.

  1. Configure your NAS for WiFi-Hotspot.

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  3. Setup a open WiFi Network, and setup connectivity with your NAS. So that your users are freely allowed to connect to your wifi network and complete self registration.
  4. On your Hotspot Login page, provide a link for Free Registration. This link should have the following format http://myaccount.yourdomain.com/myaccount/create/{ispid}/{resellerid}. Here replace {ispid}, {resellerid} with its original nemeric value. If you are a ISP (not a Reseller), then your resellerid will be 0

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  6. When the user clicks on this link, he will be redirected to Registration page.
  7. If you receive error message like Self Registration not available due to internal server configurations. means that your SMS or Email was not Enabled in neuCRM Configuration.
  8. After user is registered and OTP verified, he will be allowed to access the Internet. And he will be charged according to his bill plan
  9. And if you want to keep the visited sites log(s) of users in neuCRM, please configure WebAccess Log in your NAS. To know about how to setup WebAccess Log, please refer our Documentation Section named: Setup WebAccess Log.

That's all, your WiFi-Hotspot service is running now. Your users can change their Bill plan, Recharge, Topup, Payments on their own with out any one intervention.

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